Hey folks,
As of now we've been able to work through the tariffs process and shipments are back to regular schedules in terms of dispatch. Here's what you need to know
- Shipments now dispatch Monday, Wednesday and Friday to accomodate larger order volumes it is more efficient to dispatch less often but in greater volume
- Shipments may be held in the US for a short period of time before being sent to final destination due to tariffs/customs
- Cost of shipping has gone up slightly to adjust, and we're doing our best to minimize that
- Singles are now more costly to ship to the US from Canada, so we are likely to only process singles orders on a case-by-case basis
We're very sorry for the delays you've experienced in receiving your orders while we navigated this whole process, ontop of the logistics involved we also had several packages returned to sender to Canada when they had arrived in their destination cities.
Thanks for all your patience and understanding as we adapt to a new normal and continuing to support us
Sincerely,
vandiil